Ansyswbuexe — Encountered A Problem A Diagnostic File Has Been Written New

Here’s a draft of the error message text you can use or refine:

• The diagnostic file(s)
• Workbench log(s)
• System information (OS version, GPU model and driver version, RAM, disk free space)
• Ansys product/version and build number
• License manager logs / lmstat output
• Steps to reproduce the crash

Check file locks — Before rerunning, manually delete the project’s .lock and .solve folders. Windows sometimes holds onto files even after a crash. Here’s a draft of the error message text

• Run the ANSYS Client Licensing Configuration center and verify your license.
• Perform a Repair Installation from Windows Control Panel > Programs > ANSYS Installer.
• Disable real-time antivirus scanning for the ANSYS installation folder (C:\Program Files\ANSYS Inc).