Report A Login Issue Home Page Facebook [upd] 〈480p - 1080p〉

Feature: "Report a Login Issue" — Home Page (Facebook)

Goal

Provide users an easy, secure way to report problems logging in from Facebook's home page so support can diagnose and resolve account access issues quickly.

• Localize strings and date/time formats; support RTL languages.

• "Error: Invalid password" – Try resetting first. If reset links don't arrive, use the "No longer have access" option.
• "Account Temporarily Unavailable" – This is usually a server-side lock. Report this by waiting 24 hours; if unresolved, use the ID upload form.
• "You have been blocked from logging in due to too many attempts" – You must wait (usually 15 minutes to 24 hours). Reporting this is futile; the system is rate-limiting you for safety.
• "Login Approval Needed – We don't recognize this device" – This is a 2FA issue. Report by selecting "I don't have my phone" during the 2FA prompt.

Reporting via Mobile App: One of the most intuitive mobile features is the "Shake to Report" function. Users can simply shake their phone while on the login or home screen to trigger a report prompt. Alternatively, you can navigate to the menu, scroll to Help & Support, and select Report a Problem. report a login issue home page facebook

To report a login issue from the Facebook home page or if you are unable to access your account, follow these steps based on your device. How to Report a Login Issue Feature: "Report a Login Issue" — Home Page

1. Check your username and password: Ensure you're entering the correct username and password.
2. Check your account status: Go to the Facebook login page and click on "Forgot account?" to check if your account is active.

Pro tip: When reporting a hack, Facebook may ask for a photo of your government ID. This is a legitimate security step, though privacy-conscious users may hesitate. You can redact the ID number and photo, leaving only your name and birthdate visible. "Error: Invalid password" – Try resetting first

1. Go to the Facebook login page.
2. Click on "Help & Support" at the bottom of the page.
3. Click on "Support Inbox".
4. Click on "Report a problem" from the top right corner.
5. Select the issue you're experiencing (e.g., "Can't log in").
6. Fill out the report form with as much detail as possible.
7. Click "Submit" to send the report.